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NOC 2021 · 12201 · TEER 2

Insurance adjusters and claims examiners

Unit group 12201 of the National Occupational Classification, 2021 Version 1.0.

Note: Express Entry draws from this TEER level.

Check which category draws this code qualifies for

What this group covers

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

Example job titles

As Statistics Canada publishes them. Yours may be worded differently and still belong here.

  • adjuster
  • adjuster - insurance
  • adjuster trainee - insurance
  • automobile claims technical adjuster
  • casualty insurance adjuster
  • claims adjuster - insurance
  • claims approver - insurance
  • claims consultant
  • claims examiner
  • claims examiner - insurance
  • claims investigator
  • claims investigator - insurance
  • claims representative
  • claims representative - insurance
  • disability claims examiner - insurance
  • disaster relief claims adjuster - insurance
  • field adjuster - insurance
  • fire insurance adjuster
  • freight adjuster - insurance
  • group life claims examiner - insurance
  • health and dental claims examiner - insurance
  • insurance adjuster
  • insurance inspector
  • liability adjuster - insurance
  • loss examiner - insurance
  • marine claims adjuster - insurance
  • marine insurance adjuster
  • medical claims assessor - insurance
  • motor vehicle claims adjuster - insurance
  • production examiner
  • property adjuster - insurance
  • public adjuster - insurance
  • railroad claims adjuster - insurance
  • settlement management associate
  • settlement specialist
  • staff adjuster - insurance
  • telephone adjuster - insurance
  • trainee adjuster - insurance
  • workers' compensation adjuster - insurance

What it pays, and where it is hiring

Job Bank publishes a wage estimate and a three-year employment outlook for each occupation, region by region. Both are below as published — where an estimate is missing from the source it is missing here too, because the alternative is inventing one.

Across Canada

$35.00 an hour

Low $22.56, high $52.20

Where it pays most

  1. Thompson--Okanagan · British Columbia$43.20
  2. Cariboo · British Columbia$40.37
  3. Lower Mainland · British Columbia$40.00
  4. Abitibi-Témiscamingue · Quebec$38.22
  5. Vancouver Island and Coast · British Columbia$38.00

Economic regions only. A province’s figure is an average over the regions inside it, so including one would rank a province above its own best region and read as a finding.

By province and territory

Median wage and three-year employment outlook for this occupation, by province and territory.
WhereMedian hourlyLow to highOutlook 2025–2027
Newfoundland and Labrador$30.00$21.25 – $47.58Moderate
Prince Edward Island$32.45$17.31 – $39.01Moderate
Nova Scotia$31.48$21.54 – $45.13Moderate
New Brunswick$30.00$18.00 – $39.56Good
Quebec$32.97$24.10 – $49.45Moderate
Ontario$35.00$21.43 – $53.85Moderate
Manitoba$24.00$18.87 – $43.02Moderate
Saskatchewan$34.13$22.26 – $45.95Moderate
Alberta$34.71$24.04 – $48.08Moderate
British Columbia$40.96$29.00 – $53.57Moderate
Yukon TerritoryNot publishedNot publishedUndetermined
Northwest TerritoriesNot publishedNot publishedUndetermined
NunavutNot publishedNot publishedUndetermined

By economic region

The 58 economic regions where Job Bank publishes a wage or a rated outlook, of 72.

Median wage and three-year employment outlook for this occupation, by economic region.
WhereProvinceMedian hourlyLow to highOutlook 2025–2027
Avalon PeninsulaNewfoundland and Labrador$30.00$21.25 – $47.58Moderate
South Coast--Burin PeninsulaNewfoundland and Labrador$32.14$20.32 – $41.69Undetermined
Cape BretonNova ScotiaNot publishedNot publishedModerate
North ShoreNova Scotia$33.78$24.68 – $50.20Moderate
Annapolis ValleyNova Scotia$33.55$24.15 – $45.20Moderate
SouthernNova ScotiaNot publishedNot publishedModerate
HalifaxNova Scotia$33.33$23.08 – $42.67Moderate
Campbellton--MiramichiNew Brunswick$33.49$24.31 – $50.42Undetermined
Moncton--RichibuctoNew Brunswick$24.97$17.33 – $39.00Good
Saint John--St. StephenNew Brunswick$30.00$23.95 – $37.00Good
Fredericton--OromoctoNew Brunswick$30.27$22.99 – $42.35Good
Gaspésie--Îles-de-la-MadeleineQuebec$33.13$25.08 – $42.57Moderate
Bas-Saint-LaurentQuebec$33.83$26.31 – $45.21Moderate
Capitale-NationaleQuebec$32.97$24.10 – $49.45Moderate
Chaudière-AppalachesQuebec$35.00$26.00 – $55.00Moderate
EstrieQuebec$34.70$25.41 – $48.98Very good
Centre-du-QuébecQuebec$36.56$26.64 – $52.29Moderate
MontérégieQuebec$33.65$25.55 – $41.03Good
MontréalQuebec$33.80$24.59 – $44.01Good
LavalQuebec$32.97$24.10 – $49.45Good
LanaudièreQuebec$36.80$26.33 – $52.23Good
LaurentidesQuebec$35.61$25.59 – $51.13Good
OutaouaisQuebec$37.90$27.07 – $52.89Moderate
Abitibi-TémiscamingueQuebec$38.22$28.43 – $53.20Good
MauricieQuebec$33.61$25.78 – $48.09Good
Saguenay--Lac-Saint-JeanQuebec$36.23$25.74 – $55.30Good
OttawaOntario$35.44$25.47 – $51.79Good
Kingston--PembrokeOntario$36.81$26.75 – $50.52Very good
Muskoka--KawarthasOntario$35.51$25.31 – $51.32Very good
TorontoOntario$35.38$21.63 – $65.29Moderate
Kitchener--Waterloo--BarrieOntario$34.19$24.04 – $49.63Good
Hamilton--Niagara PeninsulaOntario$35.90$18.68 – $53.85Moderate
LondonOntario$28.85$19.33 – $41.44Good
Windsor--SarniaOntario$32.05$21.98 – $36.45Moderate
Stratford--Bruce PeninsulaOntario$36.70$26.58 – $51.31Good
NortheastOntario$35.56$22.43 – $48.28Good
NorthwestOntario$35.00$21.43 – $53.85Undetermined
SoutheastManitobaNot publishedNot publishedModerate
SouthwestManitoba$24.00$18.87 – $43.02Undetermined
WinnipegManitoba$24.00$18.87 – $38.46Moderate
InterlakeManitobaNot publishedNot publishedModerate
Regina--Moose MountainSaskatchewan$32.40$22.26 – $47.18Moderate
Swift Current--Moose JawSaskatchewan$37.22$26.70 – $52.18Good
Saskatoon--BiggarSaskatchewan$35.93$26.94 – $50.21Moderate
Yorkton--MelvilleSaskatchewan$34.34$24.60 – $45.78Good
Prince AlbertSaskatchewan$32.05$22.12 – $41.83Undetermined
NorthernSaskatchewan$32.05$22.12 – $41.83Undetermined
Lethbridge--Medicine HatAlberta$36.66$28.43 – $49.62Moderate
Camrose--DrumhellerAlberta$35.64$27.37 – $49.61Moderate
CalgaryAlberta$37.14$26.79 – $58.87Moderate
Banff--Jasper--Rocky Mountain HouseAlberta$37.86$26.62 – $54.84Undetermined
Red DeerAlberta$37.38$27.06 – $51.57Moderate
EdmontonAlberta$34.71$24.04 – $48.08Moderate
Vancouver Island and CoastBritish Columbia$38.00$27.85 – $53.47Moderate
Lower MainlandBritish Columbia$40.00$29.00 – $53.57Moderate
Thompson--OkanaganBritish Columbia$43.20$37.00 – $56.00Moderate
KootenayBritish Columbia$37.42$30.73 – $52.29Moderate
CaribooBritish Columbia$40.37$31.78 – $53.48Undetermined

Job Bank rates employment prospects for each occupation in each economic region from very good to very limited over 2025–2027, and says “undetermined” where it has not got enough to rate. It is an assessment of prospects, not a count of vacancies.

The estimates on this page come from Labour Force Survey (2023-2024) · Small Area Estimation (2024).

Job Bank publishes an estimate for 24,364 of the 44,376 occupation-and-place pairs in this release. The rest are suppressed rather than modelled, and appear here as not published.

Wage estimates from the 2025 Wages release, revised 19 November 2025; employment outlooks from 2025-2027 Employment Outlooks - NOC 2021, released 8 December 2025. Both are updated annually. Estimates for different regions come from different surveys, so comparing two regions is exactly as sound as Job Bank’s own regional comparison and no more.

Source: Statistics Canada — National Occupational Classification 2021 V1.0; Employment and Social Development Canada — Job Bank wages; Employment and Social Development Canada — Job Bank 3-year employment outlooks. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.