NOC 2021 · 62023 · TEER 2
Customer and information services supervisors
Unit group 62023 of the National Occupational Classification, 2021 Version 1.0.
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What this group covers
Customer and information services supervisors supervise and coordinate the activities of workers in the following unit groups: Customer service representatives - financial institutions (64400) and Other customer and information services representatives (64409). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the public and private sectors.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- accounts supervisor - financial services
- call centre agent supervisor
- call centre supervisor
- contact centre supervisor
- current accounts supervisor
- customer accounts supervisor
- customer service clerks supervisor
- customer service representative supervisor
- customer service representatives supervisor - financial services
- information clerks supervisor
- safety deposit box supervisor
- savings accounts supervisor
- savings and credit service supervisor
- savings supervisor
- tellers supervisor
Source: Statistics Canada — National Occupational Classification 2021 V1.0. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.