NOC 2021 · 64313 · TEER 4
Ground and water transport ticket agents, cargo service representatives and related clerks
Unit group 64313 of the National Occupational Classification, 2021 Version 1.0.
Check which category draws this code qualifies for
What this group covers
Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- baggage agent - railway
- baggage agent (except airline)
- baggage clerk (except airline)
- bookings clerk - railway
- bookings clerk - wholesale travel
- bookings clerk (except airline)
- bus ticket agent
- cargo customer service representative - bus line
- cargo customer service representative - marine shipping
- cargo customer service representative - railway
- check-in agent (except airline)
- client service representative - bus line
- counter clerk (except airline)
- counter sales agent - railway
- counter sales agent (except airline)
- counter service agent - railway
- counter service agent (except airline)
- customer sales and service agent (except airline)
- customer service agent - bus line
- customer service representative - bus line
- freight agent - railway
- freight agent (except airline)
- luggage checker (except airline)
- passenger agent - railway
- passenger agent (except airline)
- railway express agent
- railway passenger agent
- railway reservations clerk
- reservations agent - cruise line
- reservations agent - railway
- reservations agent (except airline)
- reservations clerk - cruise line
- reservations clerk - wholesale travel
- reservations clerk (except airline)
- sales agent - railway
- ship cargo agent
- station agent - railway
- stowage clerk
- ticket agent - bus line
- ticket agent - cruise line
- ticket agent - transit station
- ticket agent (except airline)
- ticket and customer service clerk (except airline)
- ticket and information clerk (except airline)
- ticket clerk - railway
- ticket clerk (except airline)
- transit station ticket agent
- transportation agent (except airline)
What it pays, and where it is hiring
Job Bank publishes a wage estimate and a three-year employment outlook for each occupation, region by region. Both are below as published — where an estimate is missing from the source it is missing here too, because the alternative is inventing one.
Across Canada
$21.20 an hour
Low $16.50, high $30.55
Where it pays most
- Vancouver Island and Coast · British Columbia$26.00
- Lower Mainland · British Columbia$23.53
- Capitale-Nationale · Quebec$23.08
- Ottawa · Ontario$23.00
- Laurentides · Quebec$22.40
Economic regions only. A province’s figure is an average over the regions inside it, so including one would rank a province above its own best region and read as a finding.
By province and territory
| Where | Median hourly | Low to high | Outlook 2025–2027 |
|---|---|---|---|
| Newfoundland and Labrador | Not published | Not published | Undetermined |
| Prince Edward Island | Not published | Not published | Undetermined |
| Nova Scotia | $20.82 | $16.50 – $29.70 | Undetermined |
| New Brunswick | $18.84 | $16.00 – $23.00 | Undetermined |
| Quebec | $21.34 | $16.10 – $30.00 | Moderate |
| Ontario | $21.00 | $17.60 – $31.00 | Very limited |
| Manitoba | $20.00 | $16.25 – $33.00 | Undetermined |
| Saskatchewan | Not published | Not published | Undetermined |
| Alberta | $21.19 | $16.50 – $32.07 | Limited |
| British Columbia | $23.34 | $18.00 – $30.55 | Limited |
| Yukon Territory | Not published | Not published | Undetermined |
| Northwest Territories | Not published | Not published | Undetermined |
| Nunavut | Not published | Not published | Undetermined |
By economic region
The 16 economic regions where Job Bank publishes a wage or a rated outlook, of 72.
| Where | Province | Median hourly | Low to high | Outlook 2025–2027 |
|---|---|---|---|---|
| Capitale-Nationale | Quebec | $23.08 | $17.00 – $30.00 | Moderate |
| Chaudière-Appalaches | Quebec | Not published | Not published | Moderate |
| Montérégie | Quebec | $22.06 | $16.10 – $33.61 | Good |
| Montréal | Quebec | $21.00 | $16.10 – $30.61 | Moderate |
| Laval | Quebec | Not published | Not published | Moderate |
| Lanaudière | Quebec | Not published | Not published | Very good |
| Laurentides | Quebec | $22.40 | $16.25 – $29.57 | Moderate |
| Outaouais | Quebec | Not published | Not published | Moderate |
| Ottawa | Ontario | $23.00 | $17.60 – $32.53 | Undetermined |
| Toronto | Ontario | $22.00 | $17.60 – $33.72 | Very limited |
| Kitchener--Waterloo--Barrie | Ontario | $21.00 | $17.60 – $30.61 | Undetermined |
| Hamilton--Niagara Peninsula | Ontario | $19.45 | $17.60 – $30.00 | Undetermined |
| Calgary | Alberta | $20.00 | $16.00 – $32.60 | Undetermined |
| Edmonton | Alberta | Not published | Not published | Limited |
| Vancouver Island and Coast | British Columbia | $26.00 | $19.00 – $30.55 | Moderate |
| Lower Mainland | British Columbia | $23.53 | $18.00 – $30.55 | Limited |
Job Bank rates employment prospects for each occupation in each economic region from very good to very limited over 2025–2027, and says “undetermined” where it has not got enough to rate. It is an assessment of prospects, not a count of vacancies.
The estimates on this page come from Employment Insurance Survey Data (2023-2024).
Job Bank publishes an estimate for 24,364 of the 44,376 occupation-and-place pairs in this release. The rest are suppressed rather than modelled, and appear here as not published.
Wage estimates from the 2025 Wages release, revised 19 November 2025; employment outlooks from 2025-2027 Employment Outlooks - NOC 2021, released 8 December 2025. Both are updated annually. Estimates for different regions come from different surveys, so comparing two regions is exactly as sound as Job Bank’s own regional comparison and no more.
Source: Statistics Canada — National Occupational Classification 2021 V1.0; Employment and Social Development Canada — Job Bank wages; Employment and Social Development Canada — Job Bank 3-year employment outlooks. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.