NOC 2021 · 64313 · TEER 4
Ground and water transport ticket agents, cargo service representatives and related clerks
Unit group 64313 of the National Occupational Classification, 2021 Version 1.0.
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What this group covers
Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
Example job titles
As Statistics Canada publishes them. Yours may be worded differently and still belong here.
- baggage agent - railway
- baggage agent (except airline)
- baggage clerk (except airline)
- bookings clerk - railway
- bookings clerk - wholesale travel
- bookings clerk (except airline)
- bus ticket agent
- cargo customer service representative - bus line
- cargo customer service representative - marine shipping
- cargo customer service representative - railway
- check-in agent (except airline)
- client service representative - bus line
- counter clerk (except airline)
- counter sales agent - railway
- counter sales agent (except airline)
- counter service agent - railway
- counter service agent (except airline)
- customer sales and service agent (except airline)
- customer service agent - bus line
- customer service representative - bus line
- freight agent - railway
- freight agent (except airline)
- luggage checker (except airline)
- passenger agent - railway
- passenger agent (except airline)
- railway express agent
- railway passenger agent
- railway reservations clerk
- reservations agent - cruise line
- reservations agent - railway
- reservations agent (except airline)
- reservations clerk - cruise line
- reservations clerk - wholesale travel
- reservations clerk (except airline)
- sales agent - railway
- ship cargo agent
- station agent - railway
- stowage clerk
- ticket agent - bus line
- ticket agent - cruise line
- ticket agent - transit station
- ticket agent (except airline)
- ticket and customer service clerk (except airline)
- ticket and information clerk (except airline)
- ticket clerk - railway
- ticket clerk (except airline)
- transit station ticket agent
- transportation agent (except airline)
Source: Statistics Canada — National Occupational Classification 2021 V1.0. Data current as of 13 August 2026. NOC 2021 Version 1.0. The classification is versioned rather than dated — IRCC moved to it in November 2022, and a new version would be a new classification rather than an update.